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Hasil Pencarian OFFICE+SERVICE
Customer service excellent
Service failure : the real reasons employees struggle with customer service and what you can do about it
Management of air combat fleet in-service support
Outstanding library service to children : putting the core competencies to work
Public libraries and Internet service roles : measuring and maximizing Internet services
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
Libraries, the first amendment, and cyberspace : what you need to know
High tech, high touch : library customer service through technology
Technology for results : developing service-based plans
Service learning : linking library education and practice
Call center training
Customer service management
Customer service training
Ultimate basic business skills : training an effective workforce
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce
Going Live : starting and running a virtual reference service
Readers advisory service in the public library
Managing knock your socks off service
The customer service kit : what to say to defuse even the worst customer situations