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DO IT! marketing : 77 instant action ideas to boost sales, maximize profits, and crush your competition
Engaging government employees : motivate and inspire your people to achieve superior performance
Get clients now! : a 28-day marketing program for professionals, consultants, and coaches
Marketing to millennials : reach the largest and most influential generation of consumers ever
Maximum influence : the 12 universal laws of power persuasion
Motivation
Smart sales manager : the ultimate playbook for building and running a high-performance inside sales team
Successful acquisitions : a proven plan for strategic growth
The board of directors and audit committee guide to fiduciary responsibilities : ten critical steps to protecting yourself and your organization
The performance appraisal tool kit : redesigning your performance review template to drive individual and organizational change
The power of reputation : strengthen the asset that will make or break your career
The legal side of HR practice
The AMA handbook of business letters
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
New Sales Simplified : the essential handbook for prospecting and new business development
Proactive selling : control the process-win the sale
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce
Recruiting, interviewing, selecting & orienting new employees
Emotional intelligence for sales success : connect with customers and get results
Franchising and licensing : two powerful ways to grow your business in any economy