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Small change, big problems : detecting and preventing financial misconduct in your library
Analyzing library collection use with Excel
Implementing for results : your strategic plan in action
Organizational culture
Chaos and complexity theory
Coaching and feedback
How to facilitate
HPI balanced scorecard
Essentials for evaluation
Group process tools
Continuous process improvement
How to resolve conflict
Benchmarking
Rapid strategic planning
HPI essentials : a just-the-facts, bottom-line primer on human performance improvement
coaching for extraordinary results
ASTD competency study : mapping the future new workplace learning and performance competencies
Culture audits : supporting organizational success
The 2005 ASTD training and performance sourcebook
Strategic planning training