• How to resolve conflict

• PengarangSheftel, Phoebe A
• TerbitanAlexandria : ASTD Press, 2001
• ISBN9781562862701
• Nomor Panggil658.3124 SHE h
• BahasaEnglish
• SubyekSOCIAL SCIENCE; COMMERCE

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Conflict within an organization can quickly destroy the productivity of both individuals and work teams. This Infoline will show you how to apply sound principles of conflict resolution to most situations. The issue details two schools of thought on conflict management the settlement-driven approach and the relationship focused approach and allows you to follow a step-by-step approach to implement the best method that will resolve your workplace disagreements.