• Benchmarking

• PengarangCheney, Scott
• TerbitanAlexandria : ASTD Press, 2001
• ISBN9781562862237
• Nomor Panggil658.56 CHE b
• BahasaEnglish
• SubyekSOCIAL SCIENCE; INDUSTRIAL MANAGEMENT

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Know what benchmarking is and the benefits, types, and processes of benchmarking. Understand how benchmarking training differs from benchmarking other functions.