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Case studies in crisis communication : international perspectives on hits and misses
New heights in modern media and public relations
Public relations metrics : research and evaluation
Behavioral accounting
Internet policies and issues
Forensic criminology
Parenting with a story : real-life lessons in character for parents and children to share
Evergreen : cultivate the enduring customer loyalty that keeps your business thriving
Anticipate: the art of leading by looking ahead
Sales success
The scorecard solution : measure what matters and drive sustainable growth
The art of war for small business : defeat the competition and dominate the market with the masterful strategies of sun tzu
Redefining operational excellence : new strategies for maximizing performance and profits across the organization
Own your future : how to think like an entrepreneur and thrive in an unpredictable economy
Marketing
The AMA handbook of project management
The facility management handbook
Customer experience 3.0 : high-profit strategies in the age of techno service
In faith and in doubt : how religious believers and nonbelievers can create strong marriages and loving families
Nonstop sales boom : powerful strategies to drive consistent growth year after year