• Customer experience 3.0 : high-profit strategies in the age of techno service

  • PengarangGoodman, John A.
  • TerbitanNew York : American Management Association, 2014
  • ISBN9780814433881
  • Nomor Panggil658.812 GOO c
  • BahasaEnglish
  • SubyekSOCIAL SCIENCE; BUSINESS; MARKETING

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