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One-person puppetry streamlined and simplified : with 38 folktale scripts
Magic search : getting the best results from your catalog and beyond
Writing winning proposals
Communication basics
Appreciative inquiry
Control that email
Managing your intellectual property assets
Case studies in crisis communication : international perspectives on hits and misses
Public relations metrics : research and evaluation
Coaching in the library : a management strategy for achieving excellence
Cybrarian extraordinaire : compelling information literacy instruction
The library PR handbook : high-impact communications
IFRS essentials
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
Finance and accounting for nonfinancial managers
Akuntansi informasi dalam pengambilan keputusan
Pembelajaran menulis bahasa Arab : dalam perspektif komunikatif
Pengenalan HTML dan CSS
Percakapan bahasa Jepang
Percakapan ringan Indonesia-Korea