Membuat Toko Online dengan Teknik OOP, MVC, dan AJAX
5-star : programming and services for your 55+ library customers (ALA programming guides)
The visible librarian : asserting your value with marketing and advocacy
Libraries, mission and marketing : writing mission statements that work
Graphic novels now : building, managing, and marketing a dynamic collection
Training design basics
Building an internal certification program
Take charge of your career
Developing winning brand strategies
A practitioners guide to public relations research, measurement, and evaluation
Emerging trends, threats, and opportunities in international marketing : what executives need to know
Growing your business
Breakeven analysis : the definitive guide to cost-volume-profit analysis
Public relations and the social web : how to use social media and web 2.0 in communications
Evergreen : cultivate the enduring customer loyalty that keeps your business thriving
Customer experience 3.0 : high-profit strategies in the age of techno service
True alignment : linking company culture with customer needs for extraordinary results
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
The AMA dictionary of business and management
The AMA handbook of business letters