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Virtual reference training : the complete guide to providing anytime, anywhere answers
Cultural programming for libraries : linking libraries, communities, and culture
Preservation and conservation for libraries and archives
Technology for results : developing service-based plans
Creating database-backed library Web pages : using open source tools
Sizzling summer reading programs for young adults
Small change, big problems : detecting and preventing financial misconduct in your library
Dynamic youth services through outcome based planning and evaluation
Blueprint for your library marketing plan : a guide to help you survive and thrive
The academic library and the net gen student : making the connections
Out front with Stephen Abram : a guide for information leaders
Transforming library service through information commons : case studies for the digital age
Leadership for excellence : insights of national school library media program of the year award winners
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
The library security and safety guide to prevention, planning, and response
FRBR : a guide for the perplexed
Public libraries and Internet service roles : measuring and maximizing Internet services
Implementing for results : your strategic plan in action
Service learning : linking library education and practice
Managing and analyzing your collection : a practical guide for small libraries and school media centers