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Hasil Pencarian LEADERSHIP,+MANAGEMENT,
The customer service kit : what to say to defuse even the worst customer situations
The new rules of lead generation : proven strategies to minimize marketing roi
This is how to get your next job : an inside look at what employers really want
Leading the learning revolutions : the experts guide to capitalizing on the exploding lifelong educations market
Raising capital : get the money you need to grow your business
The secret language of inluence : master the one skill every sales pro needs
Persuasive business proposals : writing to win more customers, cilents dan contracts
Negotiation at work : maximize your teams skills with 60 high - impact activities
Well said! : presentations and conversations that get results
Into the storm : lessons in teamwork from the treacherous sydney to hobart ocean race
The small-business guide to government contracts : how to comply with the key rules and regulations and avoid terminated agreements, fines, or worse
In the shadow of the dragon : the global expansion of chinese companies how it will change business forever
The winning factor : inspire gold-medal performance in your employees
Service failure : the real reasons employees struggle with customer service and what you can do about it
Going social : excite customers, generate buzz, and energize your brand with the power of social media
No more pointless meetings : breakthrough sessions that will revolutionize the way you work
Success under stress : powerful tools for staying calm, confident, and productive when the pressures on
High-profit selling : win the sale without compromising on price
The job search solution : the ultimate system for finding a great job now!
Financial fresh start : your five step plan for adapting and prospering in the new economy