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Hasil Pencarian GOVERNMENT;+PUBLIC+SERVICES
Engaging government employees : motivate and inspire your people to achieve superior performance
5-star : programming and services for your 55+ library customers (ALA programming guides)
Virtual reference best practices : tailoring services to your library
Readers advisory service in the public library
measuring ROI in the public sector
Virtual reference training : the complete guide to providing anytime, anywhere answers
Fundamentals of childrens services (ALA fundamentals series)
Pelayanan prima instansi pemerintahan : kajian kritis pada sistem pelayanan publik di Indonesia
Technology made simple : an improvement guide for small and medium libraries
Research based readers advisory
Public libraries and Internet service roles : measuring and maximizing Internet services
Measuring your librarys value : how to do a cost-benefit analysis for your public library
Lost in translation : how public professional services reconfigure professional practices
Birokrasi akuntabilitas kinerja
Powerful public relations : a how-to guide for libraries
Serving teens through readers advisory (ALA readers advisory series)
The small public library survival guide : thriving on less
Research in financial services private and public policy
Connecting knowledge and performance in public service : from knowing to doing
Creating the one shot library workshop : a step-by-step guide