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Web copy that sells : the revolutionary formula for creating killer copy that grabs their attention and compels them to buy
What keeps leaders up at night : recognizing and resolving your most troubling management issues
AMA Business boot camp : management and leadership fundamentals that will see you successfully through your career
What your CEO needs to know about sales compensation : connecting the corner office to the front line
The AMA handbook of business letters
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
Proactive selling : control the process-win the sale
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce
Recruiting, interviewing, selecting & orienting new employees
Improving the performance of government employees
Franchising and licensing : two powerful ways to grow your business in any economy
The AMA handbook of financial risk management
The power of convergence : linking business strategies and technology decisions to create sustainable success
The HR answer book : an indispensable guide for managers and human resources professionals
Project management for small business : a streamlined approach from planning to completion
Field tested : recruiting, managing, and retaining veterans
Managing multiple projects
Project risk and cost analysis
Finance and accounting for nonfinancial managers
Successful project management