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Management for the human senvices
The Brave new service strategy : Aligning customer relationships, market strategies, and business structures
Pembinaan personil melalui bimbingan dan penyuluhan
Auditing and assurance service a systematic approach = jasa audit & assurance pendekatan sistematis
Auditing and assurance service : a systematic approach
Achieving excellence through customer service
Management of air combat fleet in-service support
Excellent service & customer satisfaction
Auditing standards : including the standards of the PCAOB
Pelayanan publik & customer satisfaction
Belajar sendiri SPSS 16 : statistical product and service solution
Kinerja Pelayanan Publik : persepsi masyarakat terhadap kinerja, keterlibatan dan partisipasi dalam pelayanan bidang pendidikan, kesehatan dan kependudukan
Forms for individual service delivery
Implementation of the parliamentaryr resolutions arising from the review by the parliamentary service commissioner of aspects of the administration of the parliament
Management of selected telstra social bonus 2 and telecommunications service inquiry response programs
Era baru kebijakan fiskal, pemikiran, konsep dan implementasi
Setelah pensiun : merumuskan kembali model kesejahteraan bagi purna karya pegawai negeri sipil Indonesia
Peraturan pemerintah Republik Indonesia nomor 53 tahun 2010 tentang disiplin pegawai negeri sipil
Service management : operations, strategy, information technology
Intenational Trade