The Brave new service strategy : Aligning customer relationships, market strategies, and business structures
- PengarangGutek, Barbara A.
- TerbitanNew York : Amacom, 2000
- ISBN0-8144-0527-4
- Nomor Panggil658.812 GUT b
- BahasaInggris
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Relasi
Gutek, Barbara A. 1
Kasmir MANAGEMENT; SALES
Toister, Jeff SOCIAL SCIENCE ; BUSINESS ; MARKETING
Burrows III, Robert P. SOCIAL SCIENCE; INDUSTRIAL MANAGEMENT; LABOR
Pengarang
Gutek, Barbara A. 1
Subyek