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Its not the size of the data, its how you use it : smarter marketing with analytics and dashboards
The managers guide to HR : hiring, firing, performance evaluations, documentation, benefits, and everything else you need to know
The new corporate facts of life : rethink your business to transform today challenges into tomorrows profit
Conversations that sell : collaborate with buyers and make every conversations count
Manager 3.0 : a millennials guide to rewriting the rules of management
Positioned : strategic workforce planning that gets the right person in the right job
The customer service kit : what to say to defuse even the worst customer situations
The new rules of lead generation : proven strategies to minimize marketing roi
This is how to get your next job : an inside look at what employers really want
The secret language of inluence : master the one skill every sales pro needs
Negotiation at work : maximize your teams skills with 60 high - impact activities
The 7 hidden reasons employees leave : how to recognize the subtle signs and act before its too late
Well said! : presentations and conversations that get results
Other wise : the wisdom you need to succeed in a diverse and divisive world
Service failure : the real reasons employees struggle with customer service and what you can do about it
Going social : excite customers, generate buzz, and energize your brand with the power of social media
No more pointless meetings : breakthrough sessions that will revolutionize the way you work
Success under stress : powerful tools for staying calm, confident, and productive when the pressures on
The job search solution : the ultimate system for finding a great job now!
The first-time manager