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Knowledge management
An overview of the public relations function
Select a performance management system
ISO 22361:2022 : security and resilience — crisis management — guidelines
The jossey-bass reader on educational leadership
The little book of leadership development : 50 ways to bring out the leader in every employee
Quality and performance excellence : management, organization, and strategy
The 2005 ASTD training and performance sourcebook
The customer service kit : what to say to defuse even the worst customer situations
Strategic issues management : organizations and public policy challenges
Field tested : recruiting, managing, and retaining veterans
The key to the C-suite : what you need to know to sell successfully to top executives
A leaders guide to knowledge management : drawing on the past to enhance future performance
Succession planning
Mind mapping for a business advantage
The board of directors and audit committee guide to fiduciary responsibilities : ten critical steps to protecting yourself and your organization
Business organization and management
Organization theory : readings and cases
Organizational culture
Culture audits : supporting organizational success