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Effective training : systems, strategis, and practices
Training from the heart : developing your natural training abilities to inspire the learner and drive performance on the job
Fun in the workplace
Evaluating off-the-sheff CBT courseware
Instructional design for WBT
Negotiation skills training
Sales training basics
Use public tools for career success
Books, bytes, and bridges : libraries and computer centers in academic institutions
Course design and development
How to create a good learning environment
Manage your career : 10 Keys to survival and success when interviewing and on the job
Course design and development
Sales and market forecasting for entrepreneurs
Developing job-specific learning programs
WLP scorecard: why learning matters (a comprehensive users guide)
Evaluating e-learning
Call center training
Accelerated learning
Organization development for trainers