Readers advisory service in the public library
Creating the customer-driven library : building on the bookstore model
Serving teens through readers advisory (ALA readers advisory series)
The small public library survival guide : thriving on less
Research based readers advisory
Booktalking bonanza : ten ready-to-use multimedia sessions for the busy librarian
The hipster librarians guide to teen craft projects
Standar Nasional Indonesia manajemen koleksi perpustakaan : SNI ISO/TR 19814:2017 = information and documentation-manajemen of library collection
Standar nasional Indonesia kondisi kualitatif dan statistik dasar gedung perpustakaan - ruang, fungsi dan desain : SNI ISOTR 11219:2012. IDT = Information and documentation qualitative conditions and basic statistic for library buildings-space, function and design
The ultimate digital library : where the new information players meet
The preservation program blueprint
Online community information: creating a nexus at your library
5-star : programming and services for your 55+ library customers (ALA programming guides)
25 Latino craft projects (Celebrating culture in your library)
The visible librarian : asserting your value with marketing and advocacy
The ultimate digital library : where the new information players meet
Winning with library leadership : enhancing services though with connection, contribution, and collaboration
Libraries, mission and marketing : writing mission statements that work
Virtual reference training : the complete guide to providing anytime, anywhere answers
Cultural programming for libraries : linking libraries, communities, and culture