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The library PR handbook : high-impact communications
Teen spaces : the step-by-step library makeover
Fundamentals of collection development and management
Booktalking bonanza : ten ready-to-use multimedia sessions for the busy librarian
Creating the customer-driven academic library
Virtual reference best practices : tailoring services to your library
The hipster librarians guide to teen craft projects
The readers dvisory guide to genre fiction, (ALA readers advisory series)
The back page
Reids read alouds : selections for children and teens
Marketing todays academic library : a bold new approach to communicating with students
The management development process
How to conduct a performance appraisal : business skills
Learning organizations : the trainers role
Managing the strategic planning process
Measuring affective and behavioral change
Level 5 evaluation : mastering ROI
Fundamentals of HPI
Consulting on the inside : an internal consultants guide to living and working inside organizations
Simulation and role play