Bibliografi    Resensi/Sinopsis    Abstraksi

  • Customer satisfaction

  • PengarangScott, Dru
  • TerbitanJakarta : PPM, 2003
  • ISBN979-442-148-0
  • Nomor Panggil658.812 SCO c
#Nomor IndukLokasiStatus
1JKPKBPKPP-KB-33487Perpustakaan I Tersedia
Array

Relasi

Customer service excellent

Kasmir   MANAGEMENT; SALES

The customer service kit : what to say to defuse even the worst customer situations

Gallagher, Richard S.  SOCIAL SCIENCE; BUSINESS; MARKETING

Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results

Evenson,Renee   SOCIAL SCIENCE; BUSINESS; MARKETING

Pengarang

Scott, Dru 1
 

Subyek