• The role of the performance change manager

• PengarangKoehle, Deborah
• TerbitanAlexandria : ASTD Press, 2001
• ISBN9781562862220
• Nomor Panggil658 KOE t
• BahasaEnglish
• SubyekSOCIAL SCIENCE; COMMERCE

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Without a change manager the transition to a human performance intervention mindset will be inconsistent and desired results not achieved. This Infoline explores not only the key competencies of the change manger, but also details major steps in the change process from making the case for change, managing resistance, and getting commitment. The issue also provides tips on group dynamics, communication techniques, and the role of the facilitator to effect change.